Technical Support

We Are Here to Help 

Technical support is available in a variety of methods to support all MNPS students, staff and families. During school hours, students should reach out to teachers for support regarding password resets, login help, and more. 

Technology Assistance Centerdrawing of laptop

The Technology Assistance Center is available for all students and staff between 8 a.m. and 4:30 p.m, Monday-Friday. Technicians can assist with password resets, accessing content, device issues and support. 

To speak to a tech support representative call (615) 269-5956. 

Please note, you may experience long wait times at the beginning of the school year or after district breaks.

Community Support Hubs

Technical support and more is available from 9 a.m to 3 p.m. at four high schools, Glencliff, Hillwood, Maplewood, and Pearl-Cohn, on days school is in session.

Each site offers support for enrollment assistance, food assistance, school supplies, standard school attire and technology.

Translation Support 

If you need a translator, please call (615) 259-8787 between 8 a.m. and 4:30 p.m